Line-X of Kentucky

Rick - Thank you again for taking care of the airbags on our F-350 dually today. We are only about 1,500 miles into our roughly 4,000 mile trip and can just imagine what would have happened to the airbags if not repaired. The attachment bolts are so much larger and now the proper hardened type so that they should not snap again. Later today we hit a long stretch of concrete road being repaired and the truck handled beautifully with the 3,500 pound Lance truck camper aboard. Your professionalism and courtesy were much appreciated especially since you worked us into your schedule.

So many times we fail to write positive notes and only concentrate on negative experiences. Well, this one is a positive experience.

I write to express my gratitude for the outstanding customer service that my fiancée Kathy and I received during our visits to your LINE X of KENTUCKY business. I was absolutely amazed at the way you and your family treated us as well as the entire treatment that was given to all customers that we witnessed on both days we were there. Kathy was also impressed with the way you treated her via telephone (prior to our visit), and how you explained everything so carefully to her in regards to the safety aspect of hitches, towing packages, electric brakes, etc. This is true, genuine customer service that is hard to find in today’s society.

As a manager of a Kentucky State Resort Park, I understand the dedication and commitment that it takes to treat people in a fair, honest, and appreciative manner. I wish I could “Bottle Up” what I witnessed and “Open that Bottle” as a magic formula in teaching others about customer service. You definitely exceeded my expectations. You have a lot to be proud of in the way you and your family do business! I will highly recommend your services to anyone I come in contact with.

Let me start by saying, I will never use a different brand of liner. I have a '99 Ford Ranger you guys sprayed an over the rail liner in well over 5 years ago. I still recieve comments about how good the liner looks. It has without a doubt withstood the "test of time". I recommend it to everyone without fail. Needless to say, when I will be visiting you guys in the future with my new F-150!

From: Charlie

"After I had my new F-150 for about 6 months I started noticing lots of gouges and scrapes from use throughout the bed. I researched many different bed liners and chose Line-X because of it's great warranty and durable coating. I feel that my truck bed is protected from rust and wear and my investment is a good one. I recommend Line-X to all my friends who have trucks."
Paul N.
Lexington, KY

"I had my 2004 NISSAN TITAN done in Nicholasville,Kentucky. Excellent job.
In on time. Out on time."
Eddie P.
Georgetown, Kentucky

""I just had my brand new 2004 Silverado Sport side sprayed today, and I could not be happier. It looks fantastic! I did consider the GM liner and Line-X wins hands down. and it all came down to Line-X being far superior “The quality is simply unbelievable”. I want to thank Jeremy and the Line-X Team at the Normandy Ct. Nicholasville KY store for helping protect my investment” and giving excellent service! "
KPM
Lexington, Kentucky

"I am really impressed with the quality of Line-X. I am recommending it to all of my friends. I think once people actually see my truck they will want Line-X without having to say anything at all. I want to thank the wonderful people at Line-X in Nicholasville for making this an excellent experience. They are a great family. Great for the business!! Need a bedliner? Look no further than Line-X. "
Ray I.
Nicholasville, KY

"I had a compeditor's spray in liner replaced with LINE-X. The LINE-X is far superior to what I had. Not only is it tuffer than the other product, it looks much better too. I am a very satisifed customer. Thanks to Jeremy and the fine people of the Nicholasville Kentucky location. Thanks!! Larry W."
Larry W.
Nicholasville, Kentucky

"I RECENTLY HAD LINE-X SPRAYED IN MY 2000 DODGE RAM WITH THE OVER THE RAIL APPLICATION. I LOVE IT!!!! I LIVE IN LEXINGTON, KY. AND THE GUYS OVER AT LINE-X OF KENTUCKY DID A GREAT JOB. I WAITED ON THE JOB AND THEY HAD ME OUT THE DOOR WITHIN 2.5 HOURS AND MADE ME FEEL AT HOME WHILE I WAS WAITING. RICK IS THE OWNERS NAME AND HE AND HIS SONS ANSWERED ALL OF MY QUESTIONS ABOUT LINE-X AND HOW IT IS MUCH SUPERIOR THAN THE COMPETITION. THESE GUYS REALLY KNOW THEIR STUFF,THEY ARE MAKING THIS A FAMILY BUSINESS AND I KNOW I WILL BE BACK EVERY TIME I BUY A NEW TRUCK! RICK, GOOD LUCK WITH YOUR NEW STORE IN LEXINGTON, YOU GUYS REALLY TAKE CARE OF YOUR CUSTOMERS."
JIM.C
LEXINGTON, KENTUCKY

"I gotta tell ya, the Line-X spray in liner is MUCH better than the Rhino. The texture is much more finely grained than the Rhino. The grippability (is that a word?) is somewhere in between the Rhino and a drop-in. Not too slippery, and not too grippy. As Goldie locks said, "It's JUST right" I've had everything from oodles of sod to a VERY heavy engine hoist (in multiple pieces) on the bed and it still looks brand new. The cost was a bit more than others though, $450 for overthe rails.
I wouldn't do anything else. "
Andy

"Dear Line-X,
Having owned numerous trucks in the past I have tried many different products in the area of add-on accessories. After trying Line-X, I have to say that it does not fall under the 'accessory' category. I now consider it a 'necessity'! I have tried traditional bedliners in the past only to have them warp in the sun, rattle and make noise while driving, etc. ALL of these are totally eliminated with the Line-X liner. I love it so much I am trying to find something else to cover!!!"
Joe F.

"I had an over-the-rail drop-on bedliner in my truck with a custom $3000 paint job. I thought the liner would protect the rails and bed, but after two winters in upstate NY I took the bedliner out and to my surpriese it had actually rubbed the paint to the metal and was rusting the bed. I now am looking to get a LINE-X liner to protect my trucks paint job and bed."
Tico T.

"I had a LINE-X liner put in my husband's truck for Christmas a year ago, they helped me keep it a total surprise and were very fast! They went out of their way to make me feel comfortable while I was there and the liner still LOOKS GREAT!!! I am so glad that I did my homework and found LINE-X of Nicholasville! Thanks again for a job well done!

I had a LINE-X liner installed along with many other items on my 2007 Chevy Silverado and I could not be happier with the quality of the job that was done by everyone at LINE-X Of Kentucky. I was well informed what was going to happen prior to having it done and was kept informed of what was happening while it was being done and everything was gone over with me after it was done. While I was waiting I was made to feel at home. I want to thank all for a GREAT job done.

Thanks,

Ken Perman